| Business Name | MOANA RESORT Co., Ltd. |
| Representative | Yuma Matsutani |
| Address | Kansei Home Hirae 1-C, 12-1 Hirae, Ishigaki City, Okinawa 907-0003, Japan |
| Telephone Number | +81-980-87-6212 (Please refrain from sales calls.) |
| Email Address | reception@moana-ishigaki.jp |
| Website | https://moana-ishigaki.jp |
| Services Provided | Diving Courses, Discover Scuba Diving Programs, Fun Diving, Instructor Development Courses, and Related Services |
| Prices | Listed on each course page and pricing page. |
| Additional Fees | Bank transfer fees and equipment rental fees (if applicable). |
| Payment Methods | Bank Transfer, PayPay, Credit Card, or Cash on Site |
| Payment Timing | Varies depending on the course. Details will be provided upon confirmation of the reservation. |
| Service Delivery | Services are provided on the reserved date(s). |
| Cancellation Policy | Please refer to our separate Cancellation Policy and Terms & Conditions. |
| Refund Policy | Due to the nature of the services provided, refunds are generally not available after participation. If a course or tour is cancelled by the Company due to unsafe weather or sea conditions, refunds will be provided for any unused portion of the service, excluding non-refundable educational materials. |
| Reservation Changes | Reservation changes may be accommodated subject to availability. |